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daveh92156581
daveh92156581
Participant
August 8, 2015
Answered

Download error

  • August 8, 2015
  • 4 replies
  • 324 views

Download error

Unable to reach Adobe servers, check your internet settings ect

I have turned off the fire wall , have good internet connection, uninstalled and re installed creative cloud but same message

This topic has been closed for replies.
Correct answer John T Smith

Please read https://forums.adobe.com/thread/1499014

-try some steps such as changing browsers and turning off your firewall

-also flush your browser cache so you are starting with a fresh browser

-check hosts file for blocked entries https://forums.adobe.com/thread/1912777

4 replies

Pattie-F
Pattie-F
Legend
August 11, 2015

moved from Adobe Creative Cloud to Creative Cloud Download & Install

daveh92156581
daveh92156581Author
Participant
August 8, 2015

The Problem was with the host file entries , I deleted the entries and all is now ok , thanks for your help guys .

RahulTyagi_
RahulTyagi_
Participating Frequently
August 8, 2015

Hi daveh92156581

Please refer the following KB Doc : Error downloading or updating Adobe Creative Cloud apps


Regards,

Rahul

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
August 8, 2015

Please read https://forums.adobe.com/thread/1499014

-try some steps such as changing browsers and turning off your firewall

-also flush your browser cache so you are starting with a fresh browser

-check hosts file for blocked entries https://forums.adobe.com/thread/1912777

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