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Participant
September 23, 2015
Answered

Download error 49

  • September 23, 2015
  • 2 replies
  • 720 views

Hi,

When I try to update Photoshop cc I'm getting a down load error 49. The temp folder is empty and I'v disabled my firewall with no success.

Thanks for your help

Owen.

    This topic has been closed for replies.
    Correct answer teresam49780955

    Please contact Adobe Support on Contact Customer Care

    Regards,

    Anupriya Khare


    I'm not sure what I did, but this morning I tried to update LR and it worked. Thank you for the reply!

    2 replies

    Participating Frequently
    September 23, 2015
    Participating Frequently
    September 23, 2015

    Hi oweno1979889,

    Would suggest you to refer this article :

    Error downloading or updating Adobe Creative Cloud apps

    Participant
    September 23, 2015

    Hi,

    I have tried all this and still getting the same error.

    Owen

    Anupriya Khare
    Participating Frequently
    September 24, 2015

    Please refer to the links below.

    Hope this will resolve your issues.

    Regards,

    Anupriya Khare