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Klutch Playz
Participant
January 9, 2019
Question

Download Error in Apps Tab - Creative Cloud Desktop App

  • January 9, 2019
  • 1 reply
  • 369 views

Hi,

When I go to the apps tab of the creative cloud desktop app, it loads and then says Download Error. It says to contact customer support.

Here are the solutions that I have tried already:

-Reinstalling

-Uninstalling and removing all adobe files with Adobe Creative Cloud Cleaner tool

-Deleting AAMUpdater and OOBE files.

I have restarted my pc after doing both of these solutions.

It still does not work. Anybody have any more solutions for me to try?

Thanks

This topic has been closed for replies.

1 reply

AxelMatt
Community Expert
Community Expert
January 10, 2019
My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
Klutch Playz
Participant
January 10, 2019

The error does not have a number. It just simply says "Download Error"

Screenshot provided here:

http://prntscr.com/m5lr4u