download error in creative cloud, won't let me install updates.

Forum|Forum|11 years ago
December 15, 2014
4 replies
502 views

Evert time I hit reload, It keeps saying download error.

I uninstalled the cloud, and Re installed it, and still have issues

Creative Cloud

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quading2390Author

Participating Frequently

I don't have a library choice in my drop down menu.

Jeffrey_A_Wright

Legend

Quading2390 the User Library has been hidden since Mac OS 10.7. To access the hidden User Library hold down the option key and select the Go Menu in the Finder. You will see an option for the hidden User Library folder when the option key is held down.

quading2390Author

Participating Frequently

I am holding down the option button and library still won't come up in the finder?

zeka27

Participant

I have the same problem here...

And i dont have the download log to..

Any ideas?

quading2390Author

Participating Frequently

No I just receive this message no error number

Jeffrey_A_Wright

Legend

Quading2390 then please see the document in message #1 for guidance on how to resolve download errors.

quading2390Author

Participating Frequently

When I type in ~/Library/Logs/Adobe/AdobeDownloads/ my computer says no results?

Thanks for your help. Not sure why this isn't working

Jeffrey_A_Wright

Legend

Quading2390 do you receive any specific download errors? For information on how to resolve download errors please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

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