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Participant
September 19, 2020
Answered

Download Error (missing DLL)

  • September 19, 2020
  • 1 reply
  • 318 views

Hello, I've been trying to download Adobe Creative Cloud. The download completes itself but when I try to open the software there is always those 2 error windwos popping up. I tried re-download the software but it didn't change anything. Does anyone know what to do ?

 

Thanks.

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Correct answer John T Smith

That is a Microsoft problem... Go to the Search bar at the top of http://www.microsoft.com/en-us/default.aspx to find and re-install the C runtime, or for ALL Windows help
-or direct to https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

1 reply

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
September 19, 2020

That is a Microsoft problem... Go to the Search bar at the top of http://www.microsoft.com/en-us/default.aspx to find and re-install the C runtime, or for ALL Windows help
-or direct to https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

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