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Participating Frequently
November 27, 2014
Answered

download error under apps in creative cloud

  • November 27, 2014
  • 1 reply
  • 386 views

After ages with someone controlling my computer, i gave up because i didn't think she new what to do next. I have the error message under the Apps section  Download Error  get help.

Any solutions or  what  the problem is?

Richard

This topic has been closed for replies.
Correct answer Ethereal_Sunflower98BC

Hi Thanks No luck i'm afraid  richard


Richard

Are you connected to any managed network?

This error might occur there is any connectivity issues.

You may also try to a create a new admin account and try.

How to Add Administrator Accounts to Your Mac (OS X)

1 reply

Ethereal_Sunflower98BC
Participating Frequently
November 27, 2014

Which Operating System you are using?

Participating Frequently
November 27, 2014

Hi Yosemite Richard

Ethereal_Sunflower98BC
Participating Frequently
November 27, 2014

Have you tried to give permission for Adobe folder under ~/Library/Application Support

If not try  below steps

click Gear icon on the top Right corner and Quit Creative Cloud App

Click on Finder and hold command + shift+ G keys on your keypad.

In the go to folder window type exactly ~/Library and click on Go

Open Application Support  and right click on Adobe  folder and select get info

Under sharing and permission Click on lock and unlock it

Click on  add your current user name and administrator if not added

Then give Read and Write permission for Admin, system, everyone and (your user name)

Click on gear icon and choose apply to enclosed item

Then Click on Lock

Launch Creative Cloud App