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Participant
January 28, 2015
Question

download failure

  • January 28, 2015
  • 1 reply
  • 79 views

When I download the Creative Suite 6 Design & Web Premium onto my iMac, I get a ZIP file. When I click this file to open it, it automatically creates a CPGZ file and this process repeats every time I click the downloaded ZIP file. Could someone please help me?

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    1 reply

    kglad
    Community Expert
    Community Expert
    January 28, 2015

    you downloaded the wrong (a win) file.  try again for the dmg needed for your mac.

    Downloadable installation files available:

    Download and installation help for Adobe links

    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.