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Participant
November 18, 2025
Question

Download FATAL: Fatal Error '113' and the myth of Proxy Settings

  • November 18, 2025
  • 2 replies
  • 28 views

I pay and use the Creative Cloud, therefore offline downloads won't work

Exit Code: 113
-------------------------------------- Summary --------------------------------------
- 3 fatal error(s), 0 error(s), 13 warnings(s)

FATAL: Fatal Error '113' occurred while download
FATAL: Fatal Error '113' occurred while download
FATAL: Error occurred in download of package (Name: AdobePhotoshop27-Core_x64 Version: 27.0.0.25). Error code: '113'
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180


Wasted over 6 work hours following ALL of official and non official solutions, I have yet to find a solution to this stupid error.

What is an antivirus? Dunno, Adobe made me uninstall it
What is a firewall? Dunno, Adobe made me spit on it until it no longer exists.

What are host files? Dunno, but they are clean and new.
How much space do you need to dowload adobe apps? Dunno, but i have over 60gbs of useless broken adobe download files.

What are proxy settings? Dunno, but adobe is the only company that refuses to touch my proxy


Good thing that I pay (and everyone else here) an absurd amount monthly and have yet to find a solution to this waste.

Any other decent and proper ompaly would have solved my (paying costumer) issue by now.

2 replies

kglad
Community Expert
Community Expert
November 18, 2025

did support check your computer?

Jeffrey_A_Wright
Community Manager
Community Manager
November 18, 2025

The Urban Penguin, I am sorry you continue to be blocked by error 113. This error is occurring because the computer is blocked from reaching our servers. If you are using your computer or device or network that is managed by an organization, or have installed software management software from your school, then it could explain the cause of the error, The Urban Penguin.

 

You can find information on how to resolve this error at https://adobe.ly/3LJBa8d, but if it is by design and has been implemented by your school, then you may not be able to fix it.

 

Many schools and organizations will block access to individual subscriptions if they offer their own managed plans. They often offer larger discounts than the plans offered by Adobe directly and greater compatibility with the organizations network and resources. ^JW