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September 3, 2021
Question

Download funktioniert nicht

  • September 3, 2021
  • 2 replies
  • 149 views

Wenn ich für den Download einer App nochmals nutzername und Kennwort eingeben muss, zeigt es an, dass mein Passwort falsch ist.

Ich bin mir aber sicher, dass es stimmt!

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2 replies

AxelMatt
Community Expert
Community Expert
September 3, 2021

If you try to install the app on a Windows system with a user without Admin rights you're asking of a username and the password of the Administrator.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
John T Smith
Community Expert
Community Expert
September 3, 2021

When you are installing or updating on a Mac, that is your Mac asking you to prove that you have permission by asking for your COMPUTER password, not your Adobe password

September 3, 2021

Das habe ich bereits versucht, es hat nicht funktioniert..