Skip to main content
Participant
September 25, 2013
Question

download illustrator

  • September 25, 2013
  • 1 reply
  • 292 views

i can not download illustrator, it says retry or contact customer support (302), what can i do>

Ihave a mac

This topic has been closed for replies.

1 reply

iAnkitkhurana
Adobe Employee
Adobe Employee
September 25, 2013

Hi chantalstuurman,

Welcome to the Community!

The error message comes as soon as you click on Download or after sometime?

Which version of Illustrator is it? Please post a screenshot.

To start you can enable the root user here: http://support.apple.com/kb/ht1528 and retry download.

Thanks!

Ankit