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Remanke
Remanke
Participant
February 1, 2022
Answered

Download InDesign 2020

  • February 1, 2022
  • 5 replies
  • 19240 views

Hi, how can I download InDesign 2020. When I select 'more' in the Creative Cloud app I only see 2021 versions of InDesign.

Kind regards, Remco

    Correct answer Atelier23033902hftr

    I gave up and asked for a refund. 


    i managed by asking support on adobe facebook chat. their advice worked:

    If you have an individual membership, then you should contact the chat team at https://helpx.adobe.com/contact.html?rghtup=autoOpen to request a copy of the InDesign CC 2020 (or anything else you need).

    after you reach the page from the link above,  you need to go to the "chat" button at the bottom right corner of the page - see screenshot attached - and ask, for example, for a 2020 version of indesign. 

    i got the installation file within minutes, but it took a while to understand how to get to find the chat.

     

    5 replies

    L
    Community Expert
    LaubenderCommunity Expert
    Community Expert
    March 18, 2022

    Tommaso23440269hlj3 said:

    "It's a shame, I have just bought the subscription and I am not allowed to download 2020 version?"

     

    Did you try to contact Adobe Support like it was described at the ProDesignTools page?

    How did the conversation go?

     

    Thanks,
    Uwe Laubender

    ( ACP )

    T
    Tommaso23440269hlj3
    Participating Frequently
    March 18, 2022

    Yes of course, at this page as suggested https://helpx.adobe.com/download-install.html?mv=affiliate&mv2=red

    But there is no such thing as a real Adobe Support, just links to communities and forums that redirect you here and there without an end. Thank you anyway! 

    Kanikas
    Community Manager
    KanikasCommunity Manager
    Community Manager
    December 15, 2022

    Hi,

     

    How can we help you? Please share your concern here so that we can assist you. 

     

    Thanks 

    Kanika 

    A
    Atelier23033902hftr
    Participant
    February 7, 2022

    Hello,

    we urgently need to download Indesign CC 2020 but it is not available from the creative cloud previous versions download. 

    thank you

     

    L
    Community Expert
    LaubenderCommunity Expert
    Community Expert
    February 7, 2022

    See my answer above.

     

    Regards,
    Uwe Laubender

    ( ACP )

      A
      Atelier23033902hftr
      Participant
      February 7, 2022

      can you specify what link we need to click to reach the download page? thanks

      L
      Community Expert
      LaubenderCommunity Expert
      Community Expert
      February 1, 2022

      Here an article about the procedure to get download links for CC 2020 applications:

      https://prodesigntools.com/creative-cloud-2020-direct-download-links.html

       

      Regards,
      Uwe Laubender

      ( ACP )

        Remanke
        RemankeAuthor
        Participant
        February 1, 2022

        Thank you!!

        M
        Community Expert
        Manan JoshiCommunity Expert
        Community Expert
        February 1, 2022

        Hi @Remanke,
        Only the latest two versions of the Creative Cloud apps are supported and available for download, so what you see is correct as the latest vesion is 2022. You can try contacting Adobe support to see if they can provide you with a download link if possible. To contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
        https://helpx.adobe.com/contact.html?rghtup=autoOpen
        Type AGENT to avoid bots and talk to a human.
        -Manan

        -Manan
        Derek Cross
        Community Expert
        Derek CrossCommunity Expert
        Community Expert
        February 1, 2022

        That is normal – the current version of InDesign: 17.1 and (just) the previous version: 16.4.

         

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