download issue

Forum|Forum|5 years ago
February 23, 2021
4 replies
231 views

When i try to download phooshop it tells me to email myself a link. ive done this many times now and when i click on the link it just sends me back to the original screen telling me to email it to myself again. Anybody know why this is.

Installation

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T

Test Screen Name

Legend

Did you try the instructions on the link suggested (https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html) If they don't work - what is your web browser?

D

Dj_Creative_enthusiast

Inspiring

Hi,

Thank you for posting your query here.

You may download the Creative Cloud App from the following direct download link : https://creativecloud.adobe.com/apps/download/creative-cloud

Once the desktop App is downloaded, please Sign in with your registered email address and Install Photoshop from within the Creative Cloud App.

Hope this helps.

Thanks.

T

Test Screen Name

Legend

I've seen this when trying to do the download in an iPad. What system are you reading the email with?

C

connor5CCCAuthor

Participant

im trying to download from my laptop. im opening the email on my laptop. the laptop runs windows

AxelMatt

Community Expert

Which version of Photoshop do you tried to download?

If you have a subscription you have to download and install the Creative Cloud Client first. From this client you can install all other apps.

How to download the Creative Cloud desktop app (adobe.com)

Learn how to download and install your Creative Cloud apps (adobe.com)

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI

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