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TheKneppers
Participant
February 3, 2021
Answered

Download Lightroom 5

  • February 3, 2021
  • 2 replies
  • 578 views

Hi everyone,

some years ago, I bought and installed Lightroom 5. Later I upgraded to Lightroom 6.

Now I bought a new computer and tried to install Lightroom 6, from which I have the installation file. During the installation process I got the message, that the installation can´t proceed, because no previous installation could be found on the computer.

In my Adobe Account I can find the SN of the Lightroom 5-Installation, but there is no file to download.

Any help appreciated!

Kind regards,

Laura

This topic has been closed for replies.
Correct answer John T Smith

You do not need to have v5 installed, since the upgrade SHOULD ask you for proof, and you enter the v5 serial number

2 replies

Participant
September 1, 2021

can someone help i cant install lightroom 5 with my S/N and it says its to old anyone have any other ways of doing this

John T Smith
Community Expert
Community Expert
September 1, 2021

When you ask a question you always need to provide some basic information
-Forum quick start https://community.adobe.com/t5/Community-Help/ASK-Forum-Success-Guide-Efficiently-using-the-forums/td-p/4791542
-https://community.adobe.com/t5/Get-Started/Questions-you-need-to-answer-to-receive-better-help/td-p/6199470
-https://community.adobe.com/t5/get-started/how-to-post-and-get-your-issue-resolved-or-what-do-you-need-to-know-to-solve-my-issue/td-p/11178657?page=1

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
February 3, 2021

You do not need to have v5 installed, since the upgrade SHOULD ask you for proof, and you enter the v5 serial number

TheKneppers
Participant
February 4, 2021

That did the trick. Thanks a lot.