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Participating Frequently
June 18, 2013
Answered

Download link for CC app opens AAM - no show

  • June 18, 2013
  • 1 reply
  • 5217 views

All the CC apps appeard in the AAM once I had fixed the usual permissions issue on th /core folder post installation.

Trying to get the CC desktop app.

In Safari click download button opens AAM and it's not there 😕😕

any suggestions >?

Thanks

Simon

This topic has been closed for replies.
Correct answer taliesinangelus

Bump... still not working.


I had this happen as well.  Try the direct link to the DMG: http://ccmdls.adobe.com/AdobeProducts/PHSP/14/osx10/AAMmetadataLS20/CreativeCloudInstaller.dmg

I suspect it has something to do with the way Adobe attempts to deliver this via their AIR plugin.

1 reply

Participating Frequently
June 18, 2013

ok found a direct dl link
install runs.. downloads then
Error code A12E1 
S

Participating Frequently
June 18, 2013

06/18/13 14:45:35:409 | [ERROR] |  | ASU | Setup | PIM |  |  | 686552 | AAM ref file already exists at /Library/Application Support/Adobe/AdobeApplicationManager/AAMRefs/temp.aamref/RefCount.txt

06/18/13 14:45:35:467 | [INFO] |  | ASU | PIM | PIM |  |  | 686552 | PIMSqlite closeDB status 0

06/18/13 14:45:35:467 | [INFO] |  | ASU | PIM | PIM |  |  | 686552 | FREE PIM Instance ...

06/18/13 14:45:35:467 | [INFO] |  | ASU | PIM | PIM |  |  | 686552 | Build Version - 2.0.0.181

06/18/13 14:45:35:467 | [INFO] |  | ASU | PIM | PIM |  |  | 686552 | Logging Level verbosity Set  to 4

06/18/13 14:45:35:468 | [INFO] |  | ASU | PIM | PIM |  |  | 686552 | Build Version - 2.0.0.181

06/18/13 14:45:35:468 | [INFO] |  | ASU | PIM | PIM |  |  | 686552 | Logging Level verbosity Set  to 4

06/18/13 14:45:35:468 | [INFO] |  | ASU | PIM | PIM |  |  | 686552 | CREATE PIM Instance ...

06/18/13 14:45:35:468 | [INFO] |  | ASU | PIM | PIM |  |  | 686552 | trying to createOrUpdatePIMDbSchema.

06/18/13 14:45:35:468 | [INFO] |  | ASU | PIM | PIM |  |  | 686552 | Current db schema version on machine 2.

06/18/13 14:45:35:469 | [INFO] |  | ASU | PIM | PIM |  |  | 686552 | Current db schema version to install 2.

06/18/13 14:45:35:469 | [INFO] |  | ASU | PIM | PIM |  |  | 686552 | PIM DB Schema is up to date. Current schema version is 2.

06/18/13 14:45:35:469 | [INFO] |  | ASU | PIM | PIM |  |  | 686552 | PIM Database is Up To Date.

06/18/13 14:45:35:469 | [INFO] |  | ASU | PIM | PIM |  |  | 686552 | Updater Inventory location:/tmp/ACC/Install.app/Contents/Frameworks/UpdaterInventory.framework/Versions/A/UpdaterInventory

06/18/13 14:45:35:469 | [INFO] |  | ASU | PIM | PIM |  |  | 686552 | Acquired System level ACCC lock ...

06/18/13 14:45:35:469 | [ERROR] |  | ASU | Setup | Setup |  |  | 686552 | Core Sync Custom Hook Path is /tmp/ACC/Tools/CCC/Utils/CoreSyncCustomHook

06/18/13 14:45:35:534 | [ERROR] |  | ASU | Setup | Setup |  |  | 686552 | Kill Core Sync returned (0)

06/18/13 14:45:40:535 | [ERROR] |  | ASU | Setup | Setup |  |  | 686552 | Sync Core was successfully killed

Jeffrey_A_Wright
Legend
June 18, 2013

SpaceSimon which version of Mac OS are you using?  What Adobe Creative software do you currently have installed?