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Participant
December 4, 2015
Answered

Download link for Creative Cloud desktop app broken

  • December 4, 2015
  • 1 reply
  • 1067 views

I cannot get any download link for Creative Cloud desktop app to work.  Is there an outage?

This topic has been closed for replies.
Correct answer daveb71281057

Feel free to ask , if you need further assistance


Thanks.  I ended up creating a new user, and was finally able to install the CC desktop app again, but sadly, I could not get past the spinning blue dial.  Since I was due for a clean re-install, I have now wiped the system clean and am humming along in El Capitan.  Thanks for the help.  I do hope that there is an easier fix for this in the future, as it seems to be an ongoing problem without a simple, consistent fix.

1 reply

Ned Murphy
Legend
December 4, 2015

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it continues to fail try using a different browser.

Participant
December 4, 2015

Okay, I have tried all you said (actually before I posted) and I still get a webpage unavailable error every time.  In three browsers now.  Can anyone get the Creative Cloud desktop app download link to work on this page?  Juts curious if there might be an outage.
Adobe Creative Cloud desktop apps | Adobe Creative Cloud

Govardhan.V
Participating Frequently
December 4, 2015