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Known Participant
October 20, 2022
Question

Download of PhotoShop v21 and v22.

  • October 20, 2022
  • 2 replies
  • 3648 views

 

Hello,

in Adobe Cloud App, I can only download PhotoShop v24 (newest) and v23.

But I need v 22 and 21. Where can I download it?

2 replies

PeepijeepAuthor
Known Participant
October 20, 2022

Thank you very mich. Sadly they could only send me v22, nor v21 anymore. But v22 is OK  🙂

kglad
Community Expert
Community Expert
October 20, 2022

really.  i'd never heard that before.  

 

if i were you, i would try another agent, (and i'd be interested to hear what jim @ProDesignTools has to say.)

PeepijeepAuthor
Known Participant
October 20, 2022

They said they can only priovide the current version (v24) and the previous 2 major versions (v23 and v22)

kglad
Community Expert
Community Expert
October 20, 2022

you need to contact adobe support for those links.  use a browser that allows popups and cookies and contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

p.s you can also use phone (but chat is usually quicker), https://helpx.adobe.com/contact/phone.html

p.p.s. you can also use twitter to tweet @AdobeCare

p.p.p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true