Skip to main content
Participant
May 27, 2013
Question

Download Problem

  • May 27, 2013
  • 1 reply
  • 447 views

I have just purchased a Creative Cloud Subscription, and downloaded the Adobe Application Manager.

It allows me to download most of the programmes (Dreamweaver,  Muse, Flash, Audtition, Fireworks, Lightroom etc.), but for InDesign, Illustrator and Photoshop it keeps giving me the following error message:

unable to reach the adobe servers. Please check your internet connectivity, firewall settings and the try again.

My firewall settings are fine, and my internet conenction is fine as I had downloaded all the other programmes.

Can anybody please suggest what I can do to get the other 3 programmes to download?

Thanks.

This topic has been closed for replies.

1 reply

Mylenium
Legend
May 27, 2013

What system? What Internet connection? Have you checked your system configuration?

Mylenium

HiltonRBAuthor
Participant
May 27, 2013

Hi, I am using Windows Vista, and I have a permanent ADSL connection for the internet.