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photonome
Participant
August 12, 2014
Question

Download stops

  • August 12, 2014
  • 1 reply
  • 147 views

When installing Photoshop Elements and Premiere Elements the installs stop when the install gets to installing shared services and then closes. I am installing both programs on a new computer .

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    1 reply

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    August 12, 2014

    Photonome which version of Photoshop and Premiere Elements are you trying to install?  Also which operating system are you using?

    P
    photonomeAuthor
    Participant
    August 12, 2014

    Photoshop Elements/Premiere Version 11, Windows 8.1

    On Tue, Aug 12, 2014 at 5:54 PM, Jeff A Wright <forums_noreply@adobe.com>

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    August 12, 2014

    Thank you Photonome.  Please see Install rollback and Shared Technologies | Windows which discusses how to resolve the error you have been experiencing.

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