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noreenpyoung
Participant
September 12, 2014
Question

Downloaded CS6 and get Error 131:4 message

  • September 12, 2014
  • 1 reply
  • 220 views

I downloaded CS6 and when I try to open InDesign I get a configuration error.  Error: 131:4

When I try to open Illustrator I get Error:5

I have uninstalled and reinstalled twice.  I have shut down my laptop and restarted it.

Fireworks, Photoshop, Bridge, Extension Manager, Media Encorder all open, no problem.

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    1 reply

    kglad
    Community Expert
    Community Expert
    September 12, 2014

    what os and do you have a 64 bit computer?