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Question

Downloaded Design Suite by mistake but have license for Master Collection Suite

Forum|Forum|14 years ago
May 4, 2012
1 reply
371 views

but . now can't download the Master Collection. I get Error 109 if that matters. How can I get the correct download now?

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Inspiring

Log in to your Adobe account and you should have a link to download it from there.

The following steps will help locate your software for download:

Go to Adobe.com.
Click Sign In (in the upper right corner).
Enter your Adobe ID and password, and then click Sign In.
Click My Orders and then Order History.
Locate the order number, and click the Download link in the Downloads column.

Start the download by choosing one of the following:

Click Download and follow the onscreen instructions.
Click Download Manager and follow the onscreen instructions.
If you prefer downloading directly in a browser, click Alternate Download Method. Then click the .7z and .exe files (Windows) or the .dmg file (Mac OS) to download the software to your computer.