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Participant
March 28, 2013
Question

Downloaded Elements 11--won't finish install

  • March 28, 2013
  • 1 reply
  • 786 views

Windows 8--Surface Pro. Error: Some files were not extracted.....check destination space and permissions.....  C drive has plenty of space. Help, please.

edit to add further info:  downloaded using Firefox. It tried to extract files to my desktop. I changed to "program files" with same result.

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    1 reply

    PrintFusion45
    Participating Frequently
    March 28, 2013

    Press the Windows key+ R on your keyboard to bring up the Run command. Type %tmp% and then empty that folder. Now try extracting again on desktop.

    tim1948Author
    Participant
    March 28, 2013

    Emptied temp folder. re-downloaded file andtried again with the same result.  the exact error is:

    "A problem occurred while extracting some files.  Check available space on your computer and write privileges on destination folder."

    PrintFusion45
    Participating Frequently
    March 28, 2013

    Okay. Create a new folder in your another drive for eg. D drive. Now try extracting the contents in that folder and check if you get the same issue.