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elkeg96530950
Participant
May 24, 2015
Answered

Downloaded free trial of premiere pro on windows 8 successfully but can't find on computer to open it.

  • May 24, 2015
  • 2 replies
  • 270 views

I have downloaded Premiere Pro and Photoshop using creative cloud on my windows 8 tablet. Photoshop downloaded and can easily open the program yet Premiere Pro says it is downloaded and updated but the icon is no where to be found on the computer to actually open it. HELP! Going to Europe in three days for four months and want to create a travel movie!!!!!!!!

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Correct answer Govardhan.V

Yes exactly .

Apps like Premiere pro , After Effects are not compatible with 32 bit computer , hence it will not launch .

Please refer below link for more details :

https://helpx.adobe.com/premiere-pro/system-requirements.html

2 replies

Govardhan.V
Participating Frequently
May 24, 2015

If you are unable to locate Premiere pro in the above mentioned location .

Check whether the computer is 32 but or 64 bit ?

elkeg96530950
Participant
May 24, 2015

I think it is 32 bit, does that mean it won't work?

Sent from my iPhone

Govardhan.V
Govardhan.VCorrect answer
Participating Frequently
May 25, 2015

Yes exactly .

Apps like Premiere pro , After Effects are not compatible with 32 bit computer , hence it will not launch .

Please refer below link for more details :

https://helpx.adobe.com/premiere-pro/system-requirements.html

kglad
Community Expert
Community Expert
May 24, 2015

check your c>program files>adobe>adobe premiere pro folder for the exe.

is it there?