Downloaded Master Collection CS6 will not install errors below

Forum|Forum|11 years ago
October 15, 2014
1 reply
1751 views

Getting the following errors: The file archive part of Adobe CS6 Master Collection is missing you need all parts in the same folder to extract Adobe CS6 Master Collection. Please download all parts.

I have downloaded both files and when trying to open the 2nd file I get this error: My computer will not read a .7z file

I have a HP touchsmart, ample room. What am I lacking here to get my CS6 reinstalled on my new computer!

This topic has been closed for replies.

Correct answer kglad

you need to download both the exe and the 7z files. put both in the same directory and then click (or double click) the exe.

Downloads available:

Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3

Download and installation help for Adobe links

Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

kglad

Correct answer

Community Expert

you need to download both the exe and the 7z files. put both in the same directory and then click (or double click) the exe.

Downloads available:

Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3

Download and installation help for Adobe links

Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

T

tiffers64080Author

Participant

After messing with it for 1/2 the morning which I had both in same file I learned I had to unzip the .7z file and now its installing

kglad

Community Expert

great.

(for anyone else coming across this thread, you do not need to 'unpack/unzip' the 7z file. the matching exe will do that automatically and start the installation.)

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