Downloaded the new version of Creative Suite 3 and it does not work
My wife has Creative Suite 3 Design Premium. She kept getting the message to re-activate Photoshop when she was in it. I looked at and saw the info that the activation servers were no longer supported so she got the "no internet connection" message. I found and followed the steps to get a new activation (serial) number and to download the Akamai Netsession and the other two files to reinstall this "no activation required version" which of course took forever on our slow connection. I then did the steps today to uninstall the Creative Suite 3 components. I then executed the Akamai exe and then the other two files for Windows I downloaded. It said it installed all the components and the checkmarks were green and said it needed to do a restart. I did restart. When I start Photoshop.exe it gave the same message " need to re-activate" and then no internet connection. I looked at the actual .exe file. There are many folders that showed a creation date of today (8/12/17), but the Photoshop.exe shows a creation date back in 2007 when she bought the software. I certainly would have thought it would have a created a photoshop.exe file with today's date. I searched the entire computer to see if there is another photoshop.exe somewhere. There isn't. It also never asked me for the new serial number I got from the adobe website. It's pretty frustrating to spend hours downloading, then running an install and it showing that apparently it worked to be right back where I started at yesterday. I'm real tired of searching your forums to try to find an answer to this so I'm sending this message to see if Adobe knows why this happened and what I should do. Signed --- Frustrated!
