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wimg30554534
Participant
June 30, 2018
Question

downloaden en installeren van elements 2018

  • June 30, 2018
  • 1 reply
  • 546 views

Hoi, ik weet niet of het kwaad kan, maar ik ontving bij het downloaden en installeren van een nieuwe versie elements 2018, onderstaande foutmeldingen. Kan iemand me zeggen of ik me daar ongerust over moet maken. Op het allereerste zicht blijkt het wel te werken, niet dat er al veer gemonteerd is maar toch.

Alvast bedankt

WIm

Exit Code: 6
Please see specific errors below for troubleshooting. For example,  ERROR: DW003, DW071 ...


-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 6 error(s)

----------- Payload: Microsoft Visual C++ 2017 Redistributable Package (x64) 14.10.25017.0 {636D196A-789E-455D-825E-5FA79F670001} -----------

ERROR: DW071:

ERROR: DW003: Third party payload installer vc_redist.x64.exe failed with exit code: 1638

ERROR: Failed to install Microsoft Visual C++ 2017 Redistributable Package (x64). Please try installing it by double clicking on the executable at "F:\Premiere elements 2018\PRE 2018\payloads\Microsoft VC 2017 Redist (x64)\vc_redist.x64.exe", or download and install the latest Microsoft Visual C++ 2017 Redistributable Package (x64) from Microsoft website - www.microsoft.com

----------- Payload: Microsoft Visual C++ 2017 Redistributable Package (x86) 14.10.25017.0 {636D196A-789E-455D-825E-5FA79F670000} -----------

ERROR: DW071:

ERROR: DW003: Third party payload installer vc_redist.x86.exe failed with exit code: 1638

ERROR: Failed to install Microsoft Visual C++ 2017 Redistributable Package (x86). Please try installing it by double clicking on the executable at "F:\Premiere elements 2018\PRE 2018\payloads\Microsoft VC 2017 Redist (x86)\vc_redist.x86.exe", or download and install the latest Microsoft Visual C++ 2017 Redistributable Package (x86) from Microsoft website - www.microsoft.com

-------------------------------------------------------------------------------------

System Requirements

    This topic has been closed for replies.

    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    June 30, 2018

    Code 6 http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

    Search http://www.microsoft.com/en-us/default.aspx to find and re-install the C runtime

    Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL Windows permissions may help... this says Encore, but is sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account) so follow the instructions, substituting the name of your specific program

    W
    wimg30554534Author
    Participant
    July 1, 2018

    hi,

    I re- installed Microsoft Visual C++ 2017 Redistributable Package (x64) and (X86) but I'm still receiving and error when I install Elements 2018. As far as I can see ( and that is not so far yet ) is everything doing well in my first project, but I'm just at the beginning. I do hope everything is OK

    D
    danielm66962072
    Participant
    September 23, 2018

    I have the same problem. What is the solution for it

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