Skip to main content
Participant
May 6, 2019
Question

Downloading adobe Illustrator [Unable to download]

  • May 6, 2019
  • 2 replies
  • 361 views

I bought adobe today thinking it was going to be a quick and easy download. Unfortunately, it's taken me over 2 hours and I still haven't been able to download it. I'm highly disappointed and I just want to know if anyone else had this issue? I've decided to simply cancel it because it serves me no purpose to pay for something that simply doesn't do its job.

This topic has been closed for replies.

2 replies

Participating Frequently
May 6, 2019

Hi! Can you give us some additional information, please? That way we can better try to help you!

Are you trying to install the Creative Cloud desktop installer? What OS are you on? Are you getting any error messages? Please tell us what you've tried thus far!

John Waller
Community Expert
Community Expert
May 6, 2019

Unfortunately, it's taken me over 2 hours and I still haven't been able to download it.

Can you explain what happens when you try?

Any error messages? Have you tried a different browser? Which operating system?