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chandlera14657605
chandlera14657605
Participant
October 22, 2019
Question

Downloading an older version of PS to another computer

  • October 22, 2019
  • 3 replies
  • 375 views

I used to have an older version of PS, it required a disk to install it but I don't have the disk. Can I download it to my computer only using the serial number or do I need the disk?

This topic has been closed for replies.

3 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
October 22, 2019

It all depends on the version # and type of license you purchased. 

Check your Adobe Account for details by logging in at https://account.adobe.com.

We can't help you with Student/Teacher or volume licenses.  You need your original disk.

We also cannot help you with CS2 or earlier as those versions are officially dead.

 

 

Nancy O'Shea— Product User & Community Expert
    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    October 22, 2019

    As of 8-19-19 downloads for non-Cloud programs are back
    Program installers https://www.adobe.com/gr_en/downloads/other-downloads.html
    If you are not able to find your program installer at 'other-downloads' read below
    https://community.adobe.com/t5/Get-Started/CS6-Download/td-p/10519526

    D
    Dakota98
    Participant
    October 24, 2019

    Thank you so much for helping with this wonderful article. 

    <Removed by Moderator>

    Jeffrey_A_Wright
    Community Manager
    Jeffrey_A_WrightCommunity Manager
    Community Manager
    October 22, 2019

    Aip_servesense, what version of Photoshop are you attempting to install?  If it is Creative Suite 6 and earlier, then please locate the installation files, on the disk, that was provided with your purchase.

    chandlera14657605
    chandlera14657605Author
    Participant
    October 23, 2019

    I'm pretty sure it was Creative Suite 6. If I locate the installation files on the disk and transfer them over to my new computer can I download PS that way? Will I still need to use the serial number?

    Jeffrey_A_Wright
    Community Manager
    Jeffrey_A_WrightCommunity Manager
    Community Manager
    October 23, 2019

    Yes, AIP_servesense, once you locate your CS6 installation files then you should face no problems with the install process.  If you are installing on macOS 10.12 to 10.14, then please see https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html for a workaround to begin the install process.

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