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Participant
January 15, 2023
Question

Downloading apps in creative cloud

  • January 15, 2023
  • 2 replies
  • 1051 views

I cannot download photoshop (or any apps) in the creative cloud, as it says I do not have enough disk space, but I have over 280 gigabytes free and have chosen a folder on that same drive, I hit retry multiple times, but it says the same thing, I have even restarted my pc, someone please help thankyou.

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2 replies

Legend
January 15, 2023

Make sure there is at least 30GB free on the C drive. Also, once Photoshop is installed IMMEDIATELY change the location of the scratch drive (the 30GB you've freed wouldn't be enough for that). You can install the apps to another drive but there is MUCH more to it than that.

 

Also note that running an SSD nearly full does TERRIBLE things to performance, which can sometimes only be recovered by a low level erase of the disk. The damage is done.

kglad
Community Expert
Community Expert
January 15, 2023

how much c drive space is available?

Error403Author
Participant
January 15, 2023

3GB

kglad
Community Expert
Community Expert
January 15, 2023

you need to free up more c drive space.