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Participant
February 6, 2016
Question

Downloading Design Premium error ""install" is damaged and can’t be opened. You should eject the disk image."

  • February 6, 2016
  • 3 replies
  • 347 views

I am trying to place Adobe Creative Suite CS5 on my new mac and the error "“Install” is damaged and can’t be opened. You should eject the disk image." keeps popping after I click on "Install." What does this mean and what do I do?

“Install” is damaged and can’t be opened. You should eject the disk image.

“Install” is on the disk image “DesignPremium_CS5_LS1-2.dmg”. Safari downloaded this disk image today at 6:02 PM from trials2.adobe.com.

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3 replies

Participant
February 6, 2016

I figured out the issue. I can't delete.

John T Smith
Community Expert
Community Expert
February 6, 2016

IF Mac El Capitan read below

CS6 and earlier programs have not been tested and will not be updated to run on Mac El Capitan

-which means that you try to use CS6 and earlier at YOUR risk of having problems

That MAY be a false error message due to Mac El Capitan and OLD programs

This information is a MUST DO to install old programs on Mac El Capitan

-you may not get the same error message, but these are some links that MAY help with old programs

Install CS5 on Mac 10.11 https://forums.adobe.com/thread/2003455 may help (also for other than CS5)

-also a TEMPORARY security change https://forums.adobe.com/thread/2039319

-http://mac-how-to.wonderhowto.com/how-to/open-third-party-apps-from-unidentified-developers-mac-os-x-0158095/

-and more on gatekeeper https://support.apple.com/en-au/HT202491

Participant
February 6, 2016

When I click on the error message, this is the description of the error.