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BillyBob9876
Participating Frequently
Apr 10, 2016 12:56 PM UTC
Answered

Downloading Fireworks CS3 again

My computer has been wiped clean due to a virus. I have my e-mail address and code when I originally purchased and downloaded Fireworks CS3. How do I download it again into my "like brand new" computer?

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Atul_Saini
Atul_SainiCorrect answer
Legend
Apr 20, 2016 6:50 AM UTC

Chat is not available. I'll never buy an Adobe product again.... cya!


Hi BillyBob,

We are sorry for that inconvenience that it has caused to you. We have checked the details of your account and case number and we have fixed that serial number as well.

Please try to activate Fireworks CS3 now, hopefully it should work.

Thanks.

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14 replies

Govardhan.V
Govardhan.V
Participating Frequently
Apr 10, 2016 2:07 PM UTC

Did you downloaded Fireworks setup from below link ?

https://helpx.adobe.com/creative-suite/kb/cs3-product-downloads.html

Please mention Operating System version.

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BillyBob9876Author
Participating Frequently
Apr 10, 2016 4:15 PM UTC

Windows 7 is my OS.

I can't find the CS3 serial number from the Adobe website; I found it in my e-mail in the thank you e-mail I received from Adobe when I ordered it.

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Govardhan.V
Govardhan.V
Participating Frequently
Apr 10, 2016 4:56 PM UTC

Right click on ADBEFWK.exe file and then select Troubleshoot compatibility option and then try to install.

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