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Participant
March 27, 2019
Answered

Downloading location problems in Photoshop trial version

  • March 27, 2019
  • 1 reply
  • 301 views

Hi,

I have been trying to download a trial version of Photoshop through Creative Cloud application on my laptop. Since, there is no sufficient space available on my C drive, I changed the download files location through preferences feature to D drive. However, while downloading Photoshop, application stops at 61% and gives the error 120 of insufficient disk space, because creative cloud is still downloading Photoshop files to C drive itself, instead of D drive, even after having updated the files download location as D drive in preferences. Now how to rectify this ????

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Correct answer kglad

the cc app can only change the location of the main installation files.  the c drive will still be used.

you can try a direct download:

note: newer os'es (especially mac os'es) are not compatible with older programs (especially adobe's).  this may help you start your installation, https://helpx.adobe.com/x-productkb/global/macos-high-sierra-compatibility.html that said, you can download the installation files using the below link.

Single user licensee downloadable installation files available:


Updates

  • Download and installation help for Adobe links

  • Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3 which also apply to eLearning Sute 2.5.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

And a big thank you to Jim @ Prodesigntools for helping me with these links!

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
March 27, 2019

the cc app can only change the location of the main installation files.  the c drive will still be used.

you can try a direct download:

note: newer os'es (especially mac os'es) are not compatible with older programs (especially adobe's).  this may help you start your installation, https://helpx.adobe.com/x-productkb/global/macos-high-sierra-compatibility.html that said, you can download the installation files using the below link.

Single user licensee downloadable installation files available:


Updates

  • Download and installation help for Adobe links

  • Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3 which also apply to eLearning Sute 2.5.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

And a big thank you to Jim @ Prodesigntools for helping me with these links!