Often it just doesnt work, so try copying the photos to a temporary file on your computer and then importing from that file. I get many duplicate copies when trying a failing to download directly from my phone or camera.

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kglad

Community Expert

do you have a question @defaultajlwgknmv27q ?

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Jeffrey_A_Wright

Legend

Lakota55 which Adobe product or service are you trying to accomplish this task with?

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Mandeep5062Correct answer

Participating Frequently

Hi lakota55

Please See the below link : http://windows.microsoft.com/en-in/windows-vista/how-do-i-get-pictures-from-my-camera-to-my-computer

http://www.photoshopessentials.com/basics/download-photos-bridge-cs5/

Hope it helps !

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