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Participant
December 30, 2013
Question

Downloading Photoshop CC

  • December 30, 2013
  • 1 reply
  • 360 views

I updated operating system to Explorer 8 but Photoshop CC won't open?

This is the message I get: You are running an operating system that Photoshop no longer supports.  Refer to the system requirements below for a full list of supported  platforms.

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    1 reply

    Mylenium
    Legend
    December 30, 2013

    And that operating system is...? If you are only able to install Internet Explorer 8, then it must mean you are on Win XP, which simply isn't supported anymore by any Adobe CC app. There is nothing anyone can do. Your computer is simply outdated. At best you could try to download the CS6 trial...

    Mylenium

    Participant
    January 10, 2014

    They can refund my money. Thanks, Cherie

    Jeffrey_A_Wright
    Legend
    January 13, 2014

    Cherie I am sorry you have faced difficulties installing the software included with your membership.  Do you meet or exceed the system requiremetns for the Creative Cloud listed at http://www.adobe.com/products/creativecloud/tech-specs.html?