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K
Keough1979
Participant
August 21, 2013
Question

Downloading photoshop CS6

  • August 21, 2013
  • 1 reply
  • 487 views

I have paid for the creative cloud membership which gives you access to photoshop; however, when I try and download this app it will not let me. What could be the problem?

Thanks in advance

Kelly

This topic has been closed for replies.

1 reply

gener7
Community Expert
gener7Community Expert
Community Expert
August 21, 2013

Well, let's get some information that will help us figure it out.

First What OS version are you using? Mac 10.8.4 or Windows 7?

Have you first downloaded and installed the Creative Cloud Desktop App?

Most importantly have you signed into the CC Desktop app with your Adobe ID and Password?

Also sign in to the Adobe website as well.

Photoshop CS7 (aka CC or v 14.0) is the latest version, are you sure you want CS6?

Gene

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