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katrinam905
Participant
December 28, 2016
Answered

Downloading Prepaid Photoshop onto new laptop

  • December 28, 2016
  • 1 reply
  • 377 views

Hey,

I paid for a years use of Photoshop in 2015 which then automatically renewed in 2016. I cancelled the automatic renewal and received confirmation that I still had access to Photoshop until 30th September 2017. I bought it and downloaded it on my old Laptop (Acer, Windows) but I now have a new laptop (Mac) and wish to install Photoshop onto it, however I cannot find a way to download it onto my new laptop without buying it or purchasing the free trial. Any help would be very helpful!!  Thanks!!

    This topic has been closed for replies.
    Correct answer Ned Murphy

    Download/install the desktop application, sign in, install the subscription application(s).

    https://helpx.adobe.com/creative-cloud/help/download-install-app.html

    Creative Cloud for desktop

    https://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

    Sign out, Sign in | Creative Cloud desktop app

    http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

    Install, update apps

    http://helpx.adobe.com/creative-cloud/help/install-apps.html

    1 reply

    Ned Murphy
    Ned MurphyCorrect answer
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    December 28, 2016