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jcox416
Participant
April 20, 2014
Question

downloading problems

  • April 20, 2014
  • 1 reply
  • 212 views

Tell me what I need to do to download PScc, I select the app, log in with the cloud and I get a message that I have been losged out again, the same message over and over.  What is answer.

J R Cox

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1 reply

Romsinha-9KMEUt
Adobe Employee
Romsinha-9KMEUt
Adobe Employee
April 20, 2014

Hi jcox416,

Win: Navigate to C/Users/User Name/AppData/Local/Adobe/OOBE/opm.db and delete it.

Mac: Navigate to ~/Library/Application Support/Adobe/OOBE/opm.db and trash it.

Launch CC desktop, sign in and try to install Photoshop.

Regards,

Romit Sinha

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