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Participant
October 25, 2017
Answered

Downloads - not in download folder

  • October 25, 2017
  • 2 replies
  • 431 views

I am trying to download Photoshop Elements 11 to replace one lost when my hard disk crashed.  Download takes place but does not arrive in download folder.  I have set Windows Defender to ignore the download folder and .7z files and .exe files.  Still no joy.  Any help appreciated.

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Correct answer Jeffrey_A_Wright

Stevedengland are you downloading Photoshop Elements 11 from Download Photoshop Elements | 2018, 15, 14, 13, 12, 11, 10 ?  If so then please use an alternate web browser to complete the download process.  It is likely the current web browser security settings, add-ons, or extension are preventing the download of Photoshop Elements 11 from completing.

2 replies

Jeffrey_A_Wright
Jeffrey_A_WrightCorrect answer
Legend
October 25, 2017

Stevedengland are you downloading Photoshop Elements 11 from Download Photoshop Elements | 2018, 15, 14, 13, 12, 11, 10 ?  If so then please use an alternate web browser to complete the download process.  It is likely the current web browser security settings, add-ons, or extension are preventing the download of Photoshop Elements 11 from completing.

Akash Sharma
Legend
October 25, 2017

Moving to Photoshop Elements