Known Participant
March 27, 2021
Question
Dreaded white screen of death in Creative Cloud Desktop App
- March 27, 2021
- 2 replies
- 4656 views
So... this is all over the internet but no solutions have worked for me. Creative Cloud Desktop App only displays a blank, white screen - and when you mouse over it, you can see that the pointer is furiously refreshing. Please. I desperately need help with this.
- Uninstall everything - reinstall everything: no change
- Sign out all sessions: no change
- Erase all Adobe credentials in the certmgr and Credential Manager (a million of them): no change
- Checked for special characters in my user profile: no change
- Reset IE Settings: no change
- Uninstalled IE and MS Edge: no change
- Dropped Firewall completely: no change
- Repair Creative Cloud: no change
- Uninstall and reinstall Creative Cloud: no change
- Copied and Deleted the \AppData\Local\Adobe\OOBE folder: no change
- Deleted the new OPM.db: no change
- Downloaded and ran Creative Cloud desktop app uninstaller: no change
- Ran Adobe Creative Cloud Cleaner Tool: no change
Does anyone have any idea? Please help.
