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stumpstudios
stumpstudios
Participant
July 11, 2023
Question

Dreamweaver CC Install won't Stay Installed

  • July 11, 2023
  • 2 replies
  • 286 views

I'm using a MacBook Pro with Apple Silicon running MacOS Ventura 13.3.1

 

I install Dreamweaver through the Creative Cloud app.  It installs without incident.  I can use it immediately, but some time after I close Dreamweaver, it is no longer installed and I can install again through Creative Cloud.  I've never encountered this before with any Adobe apps.  How do I keep Dreamweaver installed?

This topic has been closed for replies.

2 replies

Shivangi_Gupta
Community Manager
Shivangi_GuptaCommunity Manager
Community Manager
July 11, 2023

Hi there,

This is a strange issue. Does it happen only with Dreamweaver? If yes, please sign out and sign back in the Creative cloud desktop application and then check the issue.

Let us know the outcome.

Thanks,

Shivangi

stumpstudios
stumpstudiosAuthor
Participant
July 12, 2023

3 hours after I installed it, I noticed that Dreamweaver was gone again.  I signed out of Creative Cloud, restarted it, re-signed into Creative Cloud, and re-installed Dreamweaver.  I didn't look at my computer since then, but this morning Dreamweaver is gone again and shows ready to install in Creative Cloud.

 

Whether an Adobe issue or a problem with my computer, is there any guidance on keeping Dreamweaver installed?

kglad
Community Expert
kgladCommunity Expert
Community Expert
July 12, 2023

copy and paste a screenshot of your cc desktop app preferences > apps install location ala

 

 

then copy and paste another screenshot of the contents of the listed folder, if it's not the default location or your mac's application folder if the listed location is the default location

kglad
Community Expert
kgladCommunity Expert
Community Expert
July 11, 2023

the cc app shows dw is uninstalled?

 

tou checked the install directory to confirm it's not installed?

stumpstudios
stumpstudiosAuthor
Participant
July 11, 2023

I installed and used Dreamweaver last week.  Now it's not installed according to the Creative Cloud app.  It's also not in my Applications folder any longer.

 

 

 

kglad
Community Expert
kgladCommunity Expert
Community Expert
July 11, 2023

the cc app showing install instead of open suggests a cc app issue IF dw is actually still installed.  otherwise, there's something happening on your end that's probably not related to adobe.

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