Dreamweaver CS6 Install Error
Hello,
I am recieving error when installing DW CS6 for a client that I am working with. Below is the part of the log file:
Exit Code: 7
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF036, DW063 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 19 error(s), 0 warning(s)
----------- Payload: {354D20E6-A25F-4728-9DA6-C9003D8F2928} Adobe Player for Embedding 3.3 3.3.0.0 -----------
ERROR: DF036: File already present at "C:\Program Files (x86)\Common Files\Adobe\APE\3.3\adbeapecore.dll"(Seq 1)
ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 1)
ERROR: DF024: Unable to restore file at "C:\Program Files (x86)\Common Files\Adobe\APE\3.3\adbeapecore.dll" from backup at "" Error 3 The system cannot find the path specified.(Seq 1)
ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 1)
----------- Payload: {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0 -----------
ERROR: DF036: File already present at "C:\Program Files (x86)\Common Files\Adobe\ssc\CreativeCloud-CS6-Mac-GM\SLConfig.xml"(Seq 1)
ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 1)
ERROR: DF024: Unable to restore file at "C:\Program Files (x86)\Common Files\Adobe\ssc\CreativeCloud-CS6-Mac-GM\SLConfig.xml" from backup at "" Error 3 The system cannot find the path specified.(Seq 1)
ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 1)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Player for Embedding 3.3: Install failed
ERROR: DW050: - Adobe CSXS Infrastructure CS6: Install failed
ERROR: DW050: - Adobe Extension Manager CS6: Install failed
ERROR: DW050: - Adobe Dreamweaver CS6_AdobeDreamweaver12en_USLanguagePack: Install failed
ERROR: DW050: - Adobe Dreamweaver CS6: Failed due to Language Pack installation failure
ERROR: DW050: - Suite Shared Configuration CS6: Install failed
ERROR: DW050: - Adobe Dreamweaver Widget Browser: Install failed
ERROR: DW050: - AdobeHelp: Install failed
ERROR: DW050: - Adobe Linguistics CS6: Install failed
ERROR: DW050: - Adobe CSXS Extensions CS6: Install failed
ERROR: DW050: - Adobe ExtendScript Toolkit CS6: Install failed
I have had the client uninstall and reinstall application, Run as Admin (right click>run as admin). Rename the Adobe folder and reinstall checked file permissions. I recieve the same errors. Also, installed the Support Adviser which tells me no errors found?
Windows 7, with Acrobat 9.5.2 installed, Flashplayer 11. This is a ESD install. I have the whole install log if needed.
Could I get links to docs that would allow me to fix this error, or suggestions on how to fix?
Thanks!!
(Hi Jeff - Hope Adobe is treating you well!)