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September 21, 2012
Answered

Dreamweaver CS6 Install Error

  • September 21, 2012
  • 1 reply
  • 2445 views

Hello,

I am recieving error when installing DW CS6 for a client that I am working with. Below is the part of the log file:

Exit Code: 7

Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DF036, DW063 ...

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 19 error(s), 0 warning(s)

----------- Payload: {354D20E6-A25F-4728-9DA6-C9003D8F2928} Adobe Player for Embedding 3.3 3.3.0.0 -----------

ERROR: DF036: File already present at "C:\Program Files (x86)\Common Files\Adobe\APE\3.3\adbeapecore.dll"(Seq 1)

ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 1)

ERROR: DF024: Unable to restore file at "C:\Program Files (x86)\Common Files\Adobe\APE\3.3\adbeapecore.dll" from backup at "" Error 3 The system cannot find the path specified.(Seq 1)

ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 1)

----------- Payload: {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0 -----------

ERROR: DF036: File already present at "C:\Program Files (x86)\Common Files\Adobe\ssc\CreativeCloud-CS6-Mac-GM\SLConfig.xml"(Seq 1)

ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 1)

ERROR: DF024: Unable to restore file at "C:\Program Files (x86)\Common Files\Adobe\ssc\CreativeCloud-CS6-Mac-GM\SLConfig.xml" from backup at "" Error 3 The system cannot find the path specified.(Seq 1)

ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 1)

ERROR: DW050: The following payload errors were found during install:

ERROR: DW050:  - Adobe Player for Embedding 3.3: Install failed

ERROR: DW050:  - Adobe CSXS Infrastructure CS6: Install failed

ERROR: DW050:  - Adobe Extension Manager CS6: Install failed

ERROR: DW050:  - Adobe Dreamweaver CS6_AdobeDreamweaver12en_USLanguagePack: Install failed

ERROR: DW050:  - Adobe Dreamweaver CS6: Failed due to Language Pack installation failure

ERROR: DW050:  - Suite Shared Configuration CS6: Install failed

ERROR: DW050:  - Adobe Dreamweaver Widget Browser: Install failed

ERROR: DW050:  - AdobeHelp: Install failed

ERROR: DW050:  - Adobe Linguistics CS6: Install failed

ERROR: DW050:  - Adobe CSXS Extensions CS6: Install failed

ERROR: DW050:  - Adobe ExtendScript Toolkit CS6: Install failed

I have had the client uninstall and reinstall application, Run as Admin (right click>run as admin). Rename the Adobe folder and reinstall checked file permissions. I recieve the same errors. Also, installed the Support Adviser which tells me no errors found?

Windows 7, with Acrobat 9.5.2 installed, Flashplayer 11. This is a ESD install. I have the whole install log if needed.

Could I get links to docs that would allow me to fix this error, or suggestions on how to fix?

Thanks!!

(Hi Jeff - Hope Adobe is treating you well!)

This topic has been closed for replies.
Correct answer Mylenium

Errors "Exit Code: 6," "Exit Code: 7"

Mylenium

1 reply

Mylenium
MyleniumCorrect answer
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September 21, 2012