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A
anita_quintana
Participant
August 9, 2012
Question

Dreamweaver CS6 Waiting to install…

  • August 9, 2012
  • 2 replies
  • 1301 views

I have subscribed to the Creative Cloud. (I have CS5) I have successfully downloaded and installed InDesign, Photoshop, and Illustrator. I downloaded Dreamweaver and it seemed to download just fine. After it downloaded it has this text next to the loading bar: "Waiting to install…"  It'sbeen like this for 8+ hours. What is it waiting for? Is there something I should do to facilitate the installation? I tried quitting all open applications including the browser but it made no difference. My computer has been on this entire time. I have turned Energy Saver off during this download and install process so as not to have any interference.

    This topic has been closed for replies.

    2 replies

    N
    Nikhil_Bisne
    Participating Frequently
    August 9, 2012

    Anita,

    Have you tried following the troubleshooting steps mentioned on this document ? If not please follow this doc and let us know the results.

    Thanks

    Nikhil

    A
    anita_quintanaAuthor
    Participant
    August 9, 2012

    Nikhil,

    Thanks for your quick reply. I searched around last night and came to

    the conclusion that I needed to uninstalled the older version of

    Dreamweaver. That allowed the CS6 version to install. Uninstalling the

    other applications first (AI, PSD, ID, AE, Pr) was not necessary so when

    I encountered this with Dw I thought something was wrong.

    Thanks for the link to the CreativeCloud Help page!

    Best,

    Anita

    Thanks,

    Anita

    A
    Anonymous
    August 9, 2012

    Dear delete the Dreamweaver files in windows application file and reinstall it please. The file position: C:\Documents and Settings\youusername\Application Data\adobe

    hopes that help you.

    A
    anita_quintanaAuthor
    Participant
    August 9, 2012

    I'm on a Mac. I uninstalled the older version of Dreamweaver and that

    allowed the CS6 version to install.

    Thanks,

    Anita

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