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fatimag62012220
Participant
December 19, 2019
Answered

Duplicate Purchase

  • December 19, 2019
  • 1 reply
  • 908 views

Hi, I have an active premium subscription in Adobe Lightroom until Jan. 9, 2020.

I am using a new phone (old one was broken) and logged my adobe lightroom account. However it says "This subscription has already been purchased from the play store with a different Adobe ID"

Can you please help me with this.

 

Thanks

This topic has been closed for replies.
Correct answer bucksommerkamp

Hi Fatima. This is a public user-to-user forum, not the link to Adobe support, so other users here can't help with an account problem. But here's a way to get help directly from Adobe:

1 reply

bucksommerkamp
Community Expert
bucksommerkampCommunity ExpertCorrect answer
Community Expert
December 19, 2019

Hi Fatima. This is a public user-to-user forum, not the link to Adobe support, so other users here can't help with an account problem. But here's a way to get help directly from Adobe:

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