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balajig35111403
balajig35111403
Participant
October 23, 2018
Answered

Duplication on payment collection.

  • October 23, 2018
  • 2 replies
  • 299 views

My quiery is we had opted for your adobe creative cloud. We had made this purchase only once.

We had made a payment on line through my credit card  on 23rd September 2018 for INR xxxx.

Today ( 23rd October 2018) again  a payment of INR xxxx is debited from my credit card.

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Correct answer AxelMatt

This is a public forum, not the link to Adobe support and  we can't help with that specific problem

Please click the link below to contact Adobe staff to help

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https://helpx.adobe.com/contact/support.html

2 replies

arij2010
arij2010
Inspiring
October 23, 2018

It's a monthly subscription ,so it's normal that you're charged each month .

AxelMatt
Community Expert
AxelMattCommunity ExpertCorrect answer
Community Expert
October 23, 2018

This is a public forum, not the link to Adobe support and  we can't help with that specific problem

Please click the link below to contact Adobe staff to help

Be sure to remain signed in with your Adobe ID before accessing the link below

You must also allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact/support.html

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