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janielivesay
janielivesay
Participant
February 10, 2015
Answered

During set up I chose Trial/Subscription instead of serial number, how do I go back and add the serial number?

  • February 10, 2015
  • 1 reply
  • 280 views

During set up I chose Trial/Subscription instead of serial number, how do I go back and add the serial number?

This topic has been closed for replies.
Correct answer kglad

open acrobat>click help>activate.

if you don't see that option but instead see help>sign in, uninstall that acrobat, clean (Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs) and then install the non-subscription version.

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
February 10, 2015

to purchase cs6 programs:  Creative Suite 6

janielivesay
janielivesayAuthor
Participant
February 10, 2015

I have already purchased Adobe Acrobat XI Pro - however during install I chose trial subscription instead of entering the serial number.  How do I fix or do I even need to fix?

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
February 10, 2015

open acrobat>click help>activate.

if you don't see that option but instead see help>sign in, uninstall that acrobat, clean (Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs) and then install the non-subscription version.

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