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A
Anonymous
August 26, 2012
Question

DVA Support

  • August 26, 2012
  • 1 reply
  • 848 views

Which window must I use to insert the seriel number that was sent to me?

Ntombifuthi

    This topic has been closed for replies.

    1 reply

    MichaelKazlow
    MichaelKazlow
    Legend
    August 26, 2012

    Can you tell us what software with version number that you are trying to install? Did you purchase the software as a download from the Adobe store or did you purchase a DVD that required you to get a password online?

    A
    Anonymous
    August 27, 2012

    Michael I bought my software from Keyline in South Africa Durban and I received a product with XXXXX-XXXX-XXXX-XXXX-XXXX

    Sent via my BlackBerry from Vodacom - let your email find you!

    Product code removed by the moderator

    N
    Nikhil_Bisne
    Participating Frequently
    August 27, 2012

    Do you have instructions on the box advising you to visit a website and enter you product code(Due to security reasons we have removed it) along with some documentation ? Secondly this is a product code which normally comes with Student Teacher Editions of the the software and is not the serial number. The serial number is a 24 digit numeric code which will be issued to you once you have entered the relevant information which has been asked for on the box.

    Thanks

    Nikhil

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