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PeterLundgren
Inspiring
November 22, 2020
Question

Easy switching between work and personal CC account

  • November 22, 2020
  • 3 replies
  • 3831 views

I've got a full CC account through my employer but also a Photography Plan for my personal photography projects.

Switching between the accounts is always a hassle. If it was just signing in and out with a password it would be fine but the mailing with verification codes really slows everything down. Mail always take a minute or two to be sent. Should be a way to just use password login.

Dowloaded the Adobe Account Access app but it seems that it only works with one of the accounts. So when switching back I still need to wait for the verification code to be mailed.

Can you have both accounts connected to the app? That would really help a lot.

Or just skip it all together and login once with both accounts in the CC app and then just click "Switch Account"

    This topic has been closed for replies.

    3 replies

    L
    Leonard23429714iszf
    Participant
    March 22, 2022

    Agree this is a total pain in the butt, stupidest system imaginable for those who work from home.  It should be a simple matter to move from a business to a personal account, but Adobe makes it almost impossible.  Dumb.

      Peru Bob
      Community Expert
      Peru BobCommunity Expert
      Community Expert
      March 22, 2022
      quote

       It should be a simple matter to move from a business to a personal account


      By @Leonard23429714iszf

       

      Please post that here:

      https://helpx.adobe.com/x-productkb/global/how-to-user-voice.html

      kellyc4103
      kellyc4103
      Participant
      January 27, 2021

      Yes! I have the same problem and came to the message boards for a solution. Mine doesn't even allow me to log in and send a code. I have logged out of my company profile on all Adobe apps on my computer and when I try to open Adobe Illustrator to log in with my personal profile, it doesn't ask me for a log in, it tells me my trial has ended and I need to buy a subscription! It's still connected to my company profile, even though I'm logged out. FRUSTRATING EVERY TIME. 

        Peru Bob
        Community Expert
        Peru BobCommunity Expert
        Community Expert
        March 22, 2022
        quote

        it tells me my trial has ended and I need to buy a subscription!


        By @kellyc4103

         

        See here:

        https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

        John T Smith
        Community Expert
        John T SmithCommunity Expert
        Community Expert
        November 22, 2020

        I never turned it ON, so I don't have the details, but I think that if you go to your account https://account.adobe.com/ you will be able to turn 2-factor login OFF so you don't have to wait for an email

        P
        PeterLundgrenAuthor
        Inspiring
        December 6, 2020

        I've never turned on 2-factor login. Still need to verify my login by mail when switching.
        This really needs to be simplified. 
        Remember the hassle of having two accounts on Instagram and you had to log in and out and then they changed to a simple click of a button. 

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