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Participant
December 20, 2012
Question

elements 10 reuse

  • December 20, 2012
  • 1 reply
  • 828 views

My computer crashed and had to reboot but lost elements 10 in the process. Tried to download again but wont complete. Is there only one down load per purchase?

    This topic has been closed for replies.

    1 reply

    Participating Frequently
    December 20, 2012

    Are you using wire or wireless Internet connection?
    You can disable Anti-virus and Firewall and try downloading the software again.

    Participant
    December 20, 2012

    The first disc fully loads and then undoes itself

    In a message dated 12/20/2012 9:26:25 A.M. Eastern Standard Time,

    forums_noreply@adobe.com writes:

    Re: elements 10 reuse

    created by Santhosh. J (http://forums.adobe.com/people/Santhosh.+J) in

    Downloading, Installing, Setting Up - View the full discussion

    (http://forums.adobe.com/message/4936194#4936194)

    Jeffrey_A_Wright
    Legend
    December 20, 2012

    I am sorry John but your responses are a bit confusing.  Are you trying to download the install files or install the software from your installation media?  If you are installing do you receive any specific error messages?