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jacko13
Participant
November 4, 2021
Question

Elements 2022 Install Issue on MacOS Monterey

Just purchased Elements 2022 (Premier and PS) after installing MacOS Monterey. Neither will install due to failed network connection. Tried turning off firewall, etc... All other installs/updates and network connections appear to be in working order. Any suggestions?

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1 reply

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
November 4, 2021

You should have tls 1.2 but these are my only ideas

 

TLS 1.2 is now required to connect https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

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