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A
Anonymous
January 5, 2014
Answered

Elements 4 Download (Yes, it's very old :))

  • January 5, 2014
  • 1 reply
  • 297 views

Hi, all. Hoping someone has a suggestion for me. I purchased Elements 4 on 11/28/2005 (Order #

0110923543), and had been using it successfully across several versions of Windows, up until this weekend when my Windows 7 installation had to be rebuilt. In the process I lost the original downloaded setup file for Elements 4. The Order History page still lists my order, and contains a download link. However, that link addresses a page titled "Your Downloads" that simply states "You have no downloads."

I chatted with customer support this afternoon and they told me they could not provide a link or any other consideration in respect of the $90 I previously paid for the product. The stated reason was that the product is out of support. This is understandable, but I am not really asking for support.

Is there any solution other than either spending $70 for the current version or migrating to GIMP? PSE4 worked fine for all the light web graphics stuff that I do, and I don't really feel inclined to spend additional funds to replace it.

Appreciate any suggestions.

    This topic has been closed for replies.
    Correct answer John Waller

    Is there any solution other than either spending $70 for the current version or migrating to GIMP?

    None that I know of.

    $70 for PSE12 after 8 years of using PSE4 still seems like a pretty good deal.

    Whichever route you take, I suggest you keep your own backup(s) (DVDs, Dropbox, flash drive etc) of the installation files so you don't have to rely on links to remote servers which could disappear at any time.

    1 reply

    John Waller
    Community Expert
    John WallerCommunity ExpertCorrect answer
    Community Expert
    January 5, 2014

    Is there any solution other than either spending $70 for the current version or migrating to GIMP?

    None that I know of.

    $70 for PSE12 after 8 years of using PSE4 still seems like a pretty good deal.

    Whichever route you take, I suggest you keep your own backup(s) (DVDs, Dropbox, flash drive etc) of the installation files so you don't have to rely on links to remote servers which could disappear at any time.

    A
    Anonymous
    January 6, 2014

    I don't disagree, necessarily. I did have a backup for a years, but it was misplaced sometime before this last disk crash. Adobe is a large company, and I didn't really think they would sunset the binaries that people had paid for. Support yes, but the download should be available.

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