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July 2, 2018
Answered

Elements installation can't find its ,exe file

  • July 2, 2018
  • 1 reply
  • 317 views

My wife uses Eelements 9. We bought a new computer, deactivated Elements on the old one, and installed it on the new one. It won't run. It, and I, can't find the Elements .exe file. I can find ElementsEditor's .exe file, but it still won't work. I get a quick message that says it needs Adobe Program Manager. The program says it has a problem and shuts down. I installed it from the original disk. What's wrong?

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    Correct answer John T Smith

    You say EXE so I will presume Windows

    Two ideas that MAY work to install and/or run old programs in Windows 10

    -RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window

    -or Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL Windows permissions may help... this says Encore, but is sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account) so follow the instructions, substituting the name of your specific program

    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    July 2, 2018

    You say EXE so I will presume Windows

    Two ideas that MAY work to install and/or run old programs in Windows 10

    -RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window

    -or Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL Windows permissions may help... this says Encore, but is sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account) so follow the instructions, substituting the name of your specific program